Presented By: Frost and Sullivan
Date: May 13th, 2:00 Eastern
During this scheduled eBroadcast Frost & Sullivan will take a behind the curtain look at Office Depot and examine how they made use of an on-demand virtual contact center. We will show how they leveraged the virtual infrastructure to improve customer service and sharpen internal productivity. And we'll leave you with lessons participants can apply too, whatever business they happen to be in.