Siemens Enterprise Communications is a premier provider of end-to-end enterprise communications, including contact center, voice, video, and communication solutions that use open, standards-based architectures to unify business and communication applications for a seamless collaboration experience. Through our global network of over 12,000 service professionals in more than 20 countries, we are able to deliver a complete range of enterprise solutions. We provide innovative, secure and flexible solutions that can unify communications for every shape and size of business. The end result is a way of working that we call Open Communications.

Verint® Enterprise Intelligence Solutions™ is a leader in enterprise workforce optimization software and services. Its solutions are designed to assist organizations of all sizes in capturing customer intelligence, uncovering business trends, discovering the root causes of employee and customer behavior, and optimizing customer experiences. From contact centers to remote office, branch and back-office operations, its award-winning, next-generation Impact 360® Workforce Optimization™ suite is the industry’s most unified solution set—featuring quality monitoring and recording, workforce management, interaction analytics (speech analytics, data analytics, text analytics and customer feedback surveys), desktop and process analytics, performance management, eLearning and coaching. Impact 360 helps improve the entire service delivery network, powering the right decisions to ensure service excellence and transform organizations into customer-centric enterprises.