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Service Agencies-Outsourcing

Many times it is often more cost-effective and convenient for a company to utilize outsourcers for customer support. There are many outsource service providers to choose from. Get in touch with these vendors and find out more about their outbound-inbound contact center capabilities by consulting our directory.

When you need to outsource your strategic projects or operations, including CRM, sales, leads, support, telesales; the following vendors can help you.  For further information on each outsource company, click on the vendors below.

Inbound | Outbound | B2B | Interactive | International | Multilingual | Webservicing

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OKS-Ameridial, Inc.
Founded in 1987, OKS-Ameridial is a contact service bureau offering complete Inbound and Outbound voice services blended with eBusiness and eService support including live web-chat and email management solutions. More than 500 professional service agents in nine automated contact centers serve approximately 300 unique clients.
OnviSource

OnviSource is a leading provider of highly affordable, integrated Workforce Optimization and Customer Interaction Management Software and Business Process Outsourcing Services.Our software product suite, OnviCenter 6, offers Workforce Optimization, Agent Transaction Automation, Call Center Business Applications and Call Management.  OnviSource’s award winning OnviServ offers outsourcing services in telemarketing, campaign management, order processing and customer support.
Prosodie Interactive

Prosodie Interactive is an industry leading Interactive Voice Response service provider with more than 20 years experience working with multi-national organizations in North America. Prosodie helps increase the CRM efficiency and customer experience for Contact Centers by automating programs such as: Inbound Call Routing / Steering, Branch / Dealer / Store Locator, Skills Based Routing, Service Activation, Outbound Marketing Dialer with Hot Transfer, Information Retrieval, Technical Support, Employee Care HR, Order Shipment Status and Much more.

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