CRMXchange — Your Gateway to Enhancing the Customer Experience


Home > Vendor Directory

Scripting – Database

Compare inbound-outbound contact solutions for scripting and database needs. If you’re looking for comprehensive multi-channel software with advanced capabilities, the following companies can help you to achieve your goals.

For further product information, click on a vendor below.


Avaya
Avaya is the global leader in contact center solutions and in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness.
Prosodie Interactive

Prosodie Interactive is an industry leading Interactive Voice Response service provider with more than 20 years experience working with multi-national organizations in North America. Prosodie helps increase CRM efficiency and customer experience for contact centers by automating programs such as: Inbound Routing / Steering, Branch / Dealer / Store Locator, Skills Based Routing, Service Activation, Outbound Marketing Dialer with Hot Transfer, Information Retrieval, Technical Support, Employee Care HR, Order Shipment Status and Much more.

Siemens Enterprise Communications

Siemens Enterprise Communications is a premier provider of end-to-end enterprise communications, including voice, video, contact center, and unified communications solutions that use open, standards-based architectures to unify communications and business applications for a seamless collaboration experience. Through our global network of over 12,000 service professionals in more than 20 countries, we are able to deliver a complete range of enterprise solutions. We provide innovative, secure and
flexible solutions that can unify communications for every shape and size of business. The end result is a way of working that we call Open Communications. 


Return to Directory