CRM Virtual Conferences by CRMXchange

It’s no secret…online information is now the primary educational resource for managers and executives involved in contact center and customer excellence issues. With contact center environments becoming more frenetic and demanding every day, and the economic climate dictating limited travel budgets, leaving the office to attend conferences is a more difficult and costly proposition than ever. But decision makers know just how critical it is for them to stay on top of the latest developments. That’s why so many savvy contact center professionals now rely on the leading online conference in the field to learn from experts and find out what’s working for their peers.  

No Need for Registrants to Leave Your Office - It’s Fully Interactive!
By attending a virtual conference in real-time, you will meet with CRM industry experts and colleagues who will answer your questions and offer business solutions for your contact center. You can attend learning sessions the same way that you would in an on-site conference without the travel costs and time away from your office. Stay where you are and let us deliver the learning and networking right to your desk.

Attend the Sessions That are Right for You
Everyone can share newly acquired knowledge throughout your organization. Members of your team can attend the virtual conference sessions together or attend different session tracks. All sessions will be recorded and available on demand for two weeks after the virtual conference – giving those who could not attend the opportunity to view the sessions.

Meet the Major Vendors Live in Our Exhibit Hall
Browse the exhibit hall to download product videos, and obtain product information, press releases, white papers, and much more. Learn everything you need to manage your contact center without traveling miles or spending time away from your office.

Network with Attendees and Presenters
Chat with presenters and peers in the lounge, a networking forum specially designed for registered members of this online event. Learn what others are doing, meet colleagues, pose questions, and offer your own insights.

2018 Virtual Conference Dates
 

March 26- 30, 2018

Shaping the Journey of the Connected Customer – Best Practices in Engagement and Personalization 

 

October 29 – November 1, 2018

Workforce Management and Performance Optimization – in conjunction with the Society of Workforce Planning Professionals

 

November 4 – 9, 2018

Quality Assurance and Analytics – in conjunction with The Quality Assurance and Training Connection

 


Virtual Conference Sponsors

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 Sharpen Verint-168x42 west  qatc-small  swpp-small


If you are interested in becoming a sponsor for a virtual conference, please call 941-702-8389 or email sgreenhaus@crmxchange.com