Webcast: How to Reduce Customer Effort and Increase Net Promoter Score

12/4/2014 — Sign Up Now!

Presented by Virtual Hold Technology

Webcast: Learn How to Combine Customer Data with Prediction and Design To Optimize the Customer Experience

12/9/2014 — Sign Up Now!

Presented by [24]7

Webcast: Tech Tank - Multi-Channel and Omni-Channel Roundtable

12/11/2014 — Sign Up Now!

Presented by CRMXchange

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About CRMXchange




We are the premiere destination for information to improve customer care and improve customer relationship management, including: CRM software, customer support best practices, CIM interaction strategies, training programs, and other valuable CRM resources. CRMXchange also keeps industry experts updated on the latest in cloud contact center technology and mobile contact centers. CRM professionals can learn more about improving the customer experience and improving customer support. Find customer care management resources, customer service webcasts, customer interaction software, and customer care resources.

CRMXchange has developed unique industry insights into the technology, business intelligence, and professional programs required for successful contact center operations.

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