About the Webcast
While digital channels are growing, voice is still the most critical service touch point: customers will continue to call in for service when other channels don’t meet their needs. Companies with a high volume of toll-free calls are painfully aware that there are costs involved. By putting multiple carriers in competition with one another to find the cheapest route for your calls, a business can achieve significant expense reductions. Additionally, a multiple-carrier solution enables disaster recovery, which prevents any downtime in the event of a single-carrier outage, allowing you to deliver great customer service at all times.
Learn how an easy-to-use, cloud-based, least cost routing engine that can provide a new level of control, avoid outages and free up funds that can be used to improve the customer experience in this upcoming webinar.