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Tech Showcase - Saving with Toll-Free Least Cost Routing Can Help You Better Serve Your Customers

thinQ

Presented By: thinQ



October 5, 1:00pm Eastern

Presented by Michael Tindall, President, thinQ, Inc.

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About the Webcast

 While digital channels are growing, voice is still the most critical service touch point: customers will continue to call in for service when other channels don’t meet their needs.  Companies with a high volume of toll-free calls are painfully aware that there are costs involved. By putting multiple carriers in competition with one another to find the cheapest route for your calls, a business can achieve significant expense reductions. Additionally, a multiple-carrier solution enables disaster recovery, which prevents any downtime in the event of a single-carrier outage, allowing you to deliver great customer service at all times. 

Learn how an easy-to-use, cloud-based, least cost routing engine that can provide a new level of control, avoid outages and free up funds that can be used to improve the customer experience in this upcoming webinar. 

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About the Presenters

Michael Tindall, President, thinQ Inc.

For almost 20 years, Michael has been engineering disruptive communication technologies. He has held senior-level positions at ClearSky Networks, US Networks, and Bandwidth.com, and is one of only 18 OpenSIPS Certified professionals worldwide, validating his proven experience and authority in VoIP technology. After building one of the industry’s first cloud-based least cost routing (LCR) platforms, he co-founded thinQ in 2009 with former Bandwidth.com colleague Aaron Leon. Their goal is to create innovative communication solutions that enable businesses to communicate more efficiently while reducing costs. As President and CTO, Michael oversees the development of the industry’s first and only Toll-Free LCR, a technology that is reinventing how contact centers and enterprise companies manage toll-free calling.