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Tech Showcase - When Agents and Supervisors Collaborate in the Cloud - CXone WFO

NICE Systems

Presented By: NICE Systems



January 9, 1:00 pm Eastern

Presented By: Lauren Maschio, Solution Marketing Manager, NICE and Amir Cohen, Product Marketing Manager, NICE

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About the Webcast

Follow a day in the life of a contact center supervisor and agent and learn how easy it is to collaborate in the cloud with CXone WFO. In this webcast, NICE will share an impressive demo and show you first-hand how a supervisor can interact and engage with agents using automated and intuitive tools.
 
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About the Presenters

Lauren Maschio, Solution Marketing Manager, NICE

Amir Cohen, Product Marketing Manager, NICE