ACI's Customer Experience Management Summit
and dates: 14th & 15th June
2017, London, UK
Telephone: +44 (0) 20 3141 0606
Contact Name: Mohammad
Conference Fee: £1,595
Web Link: http://www.wplgroup.com/aci/event/customer-experience-management-summit/
Brochure Link: http://www.wplgroup.com/aci/wp-content/uploads/sites/2/2016/04/QCXe3-MKT-Agenda.pdf
3rd edition of the Customer Experience Management Summit will be taking place
in London, UK, on 14th & 15th June 2017.
Over the two days, the
event will give you in-depth looks into the main drivers and challenges faced
by brands & retailers when it comes to Customer Experience, through case studies,
interactive sessions & panel discussions, led by industry experts.
The conference will
bring together senior customer experience & customer service
representatives across different sectors, technology & solution providers,
as well as agencies.
Join us in London to
exchange with your peers and engage in excellent networking opportunities.
Key Topics Include:
Behaviour & Habits: Implementing a Personalised CX
& Cultural Changes
Beyond Products & Purchases on Your Journey With Customers
How to Effectively Retain Your Customers?
Learning From B2C Experiences
a Better Understanding of The Digital Customer Experience
Who Will Attend?
Customer Experience Management Summit will bring together brands/retailers
representatives such as:
of Customer Service, Online Relationship & Digital Customer Experience
Managers, Heads of Creative User Experience, Customer Relationship Management
Manager , Head of Customer Experience, Customer Engagement Director, Loyalty
& Insights Manager, Director of Customer Insights & Analytics, Head of
Customer Retention, Consumer Operations Manager, Operational Excellence etc.
will also be able to meet senior representatives from Technology/Solution
Providers, Agencies, Consultancies etc.
To get a full brochure
or to get 15% media partner’s discount on registration fees, please contact
Mohammad Ahsan on +44 (0)20 3141 0606