Receive an "Advanced Degree" From Our eLearning Center 

CRMXchange provides exciting, informative and effective education opportunities. All programs are taught by top industry professionals. Every marketing and service program is designed to help you achieve maximum results and improve best practices in your contact centers. 

Learn with no travel costs, no lodging costs, and no time away from the work when you participate in our online programs. 

We offer the opportunity for you to interact with our contact center professionals. Simply gather around the monitor, invest a short period of time and gain a great amount of knowledge from our courses. 

PROGRAMS  

	Social Media Training From Your Desktop: This online Social Media Professional Course consists of 4 live, interactive 90 minute sessions (60 minutes plus 30 minute Q&A) with expert Genia Stevens, social media trainer, consultant, and marketing strategist.  Click here for social media classes
	The Call Center School: Workforce Management, Operational and Technology Series designed for Managers and Supervisors. Take just one or all of these courses which cover the fundamentals through implementation of technologies.  Click here for the class schedule.

For additional customized learning programs, consult the CRMXchange directory. Here you’ll find more information on marketing and support programs!