For more than 15 years, Austin Logistics has been providing predictive analytics based solutions to the world's leading retail banks, credit card issuers, mortgage companies, telecommunications companies, auto finance companies and retailers. Among our customer base:

• Seven of the top 10 banks in the world
• Four of the top 10 U.S. credit card issuers
• Six of the leading auto finance companies in the U.S.
• A top 10 telecommunications company

Our Solutions
Austin Logistics' powerful solutions embed predictive analytics into the business process, enabling companies to rapidly predict consumer value and behavior and strategically determine optimal actions. The company’s solution use Action Analytics™, optimization, and simulation to solve new market challenges in innovative ways.

• Action Analytics™: Action Analytics leverage traditional, non-traditional and new data sources for an accurate identification of every customer's response to each potential action or treatment.
• Optimization: Optimization determines the best action for each account while considering business objectives and resource constraints.
• Simulation: Simulation enables strategy creation and testing before implementation. This process decreases the time to production from months or years, to days.

Retain More Customers.
Across industries, the expense of customer acquisition continues to grow, as does the percentage of customers who attrite. Austin Logistics’ predictive analytic solutions lower customer attrition risks by identifying at-risk accounts and then executing tested, highly targeted strategies. Our retention solutions identify and implement the best offer/treatment at the right time to the right customer, improving the lifetime value of the account.

Improve Cross-Sell and Up-Sell.
Using treatment optimization, Austin Logistics solutions can accurately identify which offer a customer is most likely to respond to, improving the profitability of the account. Austin Logistics solutions prioritize calls to identify callers most likely to accept a cross-sell or up-sell offer, without offending callers who would not.

Maximize Calling Effectiveness.
Key to contact center efficiency is the ability to maximize calling effectiveness, while reducing the complexity of outbound operations. Austin Logistics’ approach to addressing these daily operational challenges consists of centralizing and automating outbound campaigns, list management and policy compliance. The result is increased productivity at the agent, line management and strategy management levels.

Our Products
Austin Logistics provides analytic solutions to address the challenges of today's dynamic market. Austin Logistics' solutions are lightweight and easily integrate with a customer’s existing technology infrastructure. ,

Austin Logistics’ ActionSelect is a predictive analytic software solution that drives optimal account level treatment decisions using action scores, optimization and simulation. ActionSelect makes sure that every customer contact you undertake is perfectly matched to the needs of the individual account. This means your customer contact strategies for retention and cross-sell can now ensure that the most effective treatment is applied to each customer.
ActionSelect Datasheet >>

Austin Logistics’ OnQ™ is a patented software solution that automates and centralizes campaign and policy management, ensuring call rule compliance, and meeting your goals and quotas while responding to staffing fluctuations. OnQ adds power and flexibility to your proprietary dialing systems, manages multiple dialers, and is equally effective in collections, telemarketing, and teleservices operations.
OnQ Datasheet >>

Austin Logistics’ Valeo™ is a patented predictive analytic call routing optimization solution that enables inbound customer service call centers to increases retention saves and sales revenue without increasing resources. Valeo identifies callers most likely to attrite, enabling agents to make proactive retention offers. In addition, Valeo prioritizes calls to identify callers most likely to accept a cross-sell or up-sell offer.
Valeo Datasheet >>

Austin Logistics’ CallTech™ is a patented predictive analytic solution that maximizes sales per agent hour by determining for each calling period of the day, the probability of getting a right-party-contact and the probability of getting a promise-to-pay. With CallTech, make better, quicker account level decisions to improve customer profitability.
CallTech Datasheet>>

Our Partners
Austin Logistics market-leading partners are forward-thinking companies whose approach is both innovative and results oriented.
Austin Logistics has strong partnerships with companies such as First Data, TSYS, Acxiom, Equifax, TransUnion, Bridgeforce and more.

Contact Us
For more information about Austin Logistics, please contact us at:
www.AustinLogistics.com