Customer: The Strategic View - Fall 2008 will bring to you the strategic issues and concerns of senior executives responsible for managing the customer life cycle. Each Executive Web Workshops will be delivered by the leading authorities and experts on each subject.
The workshops address issues from designing and launching a customer strategy, to building customer service recognition throughout the enterprise, to determining process and tools needed for key decision making. They cover the information that attendees need to know to grow and manage their customers’ relationships profitably.
This series is brought to you compliments of Genesys.
There is no cost for you to attend these webcasts.
Click here to register for the series.