The workshops address issues from designing and launching a customer strategy, to building customer service recognition throughout the enterprise, to determining process and tools needed for key decision making. They cover the information that attendees need to know to grow and manage their customers’ relationships profitably.
This series is brought to you compliments of Calabrio. There is no cost for you to attend these webcasts.
Click here to register for all sessions. You can also register for individual classes by clicking on the individual sessions below.
Session 1
The Economics of Customer Relationships Lior Arussy, President, Strativity Group
On Demand - Live Date March 2008
Session 2
Building Recognition in the EnterpriseKen Landoline, Program Manager,Yankee Group’s Enterprise Research
On Demand - Live Date April 1008
Session 3
Key Measurements for Corporate Growth Donna Fluss, President, DMG Consulting
June 3, 1:00 pm – 2:00 pm Eastern
Executive Strategies for Planning Your Customer’s Life Cycle
This series is compliments of Calabrio
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