About the Webcast
Join
NICE’s Caitlyn Penter and Omer Minkara, Vice President & Principal Analyst
at Aberdeen Strategy & Research, as they tell businesses what they need to
know to make their customers happier and keep them coming back. Learn why
customers are excited about AI in CX and how businesses can leverage AI while
still maintaining the human touch. You don’t want to miss out on these
data-backed customer insights from NICE’s new International Happiness Index.
Here’s what you will learn:
- What types of customer
experience make consumers the happiest
- How much consumers are
willing to spend for great service
- Top benefits of CX AI
reported by consumers
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