About the Webcast
The pace of change within the contact center industry is unprecedented, and more
importantly, the behaviors and expectations in terms of quality of experience
for consumers and agents have evolved so drastically. Hammer and Servion are
co-hosting an essential webinar to equip CX and contact center leaders to
discover how combining proactive managed services with comprehensive testing
solutions can revolutionize your contact center operations.
Join industry experts from Servion and Hammer to discover
how you can revolutionize your contact center performance.
Key takeaways:
- Elevate Operational Efficiency: Learn how Servion's Contact Center Managed
Services orchestrates and streamlines technology operations across
applications, infrastructure and network domains.
- Ensure Flawless Customer Experiences: Explore
Hammer's end-to-end contact center testing solutions that identify and
resolve issues before they impact your customers.
- Maximize Technology ROI: Discover how the synergy between managed services and
testing can help you leverage your existing technology investments for better
performance and customer satisfaction.
