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Mastering the Future - Strategies for Unified Customer Experience Management

Nextiva

Presented By: Nextiva



Date: October 29, 1pm Eastern

Presented by Ben Kirchner, Senior Manager, Nextiva

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About the Webcast

Customer Experience isn't just about solving an issue—it's about creating lasting relationships and driving business growth. But how do you master this in a fragmented, multi-channel world?

Join this webcast for practical advice and actionable strategies:

  • Unlocking Next-Level Customer Loyalty: Discover how to deliver seamless, personalized support that keeps your customers coming back—anytime, anywhere, on any device.
  • Supercharging Efficiency: Learn how AI-driven automation can do the heavy lifting, reducing costs while boosting team productivity and engagement.
  • Maximizing Your Technology Investment: Consolidate, integrate, and customize your technology in ways that reduce costs and IT overhead, while increasing business collaboration.

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About the Presenters

Ben Kirchner, Senior Manager, Nextiva

Ben is a seasoned Senior Manager of Product Marketing at Nextiva passionate about using technology to put people first and solve big challenges. With a strong background in leading and enabling teams to deliver Amazing customer experiences. Ben has been instrumental in implementing cutting-edge solutions that streamline processes and elevate customer experience.