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Results are in! NICE named a CCaaS Leader

NICE

Presented By: NICE


Results are in!

IDC just released its in-depth “IDC MarketScape: Worldwide CCaaS Applications Software 2024 Vendor Assessment” report – and NICE was named as a Worldwide Leader!

We believe this recognition highlights how we are driving the future of CX AI through the powerful combination of CXone CCaaS with Enlighten AI.

Read the excerpt for valuable insights, including:

  • In-depth research on why NICE was named a Leader
  • How to leverage applications providing a variety of channels, analytics, and AI
  • The most influential factors for short and long-term market success

 See why NICE was named a Leader


Get the Excerpt