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Forrester Guide to Navigating Agentic AI

NICE

Presented By: NICE


Uncovering the benefits and challenges of agentic AI to drive market leadership.     

In this Forrester Report, explore the key traits of agentic AI—reflection, memory, planning, and autonomy—and how these capabilities can revolutionize enterprise operations, while understanding its early-stage development and potential integration challenges.     

Discover what’s inside:

  • The evolution of GenAI from prompt-based models to autonomous agentic AI capable of goal setting.
  • Key traits, early-stage nature and potential challenges of agentic AI.
  • How agentic AI will revolutionize enterprise operations by managing workflows and complex tasks.

Understand how agentic AI will autonomously enhance CX.