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Global Digital Transformation and Customer Experience Summit
30 Nov - 1 Dec 2023 | Melia Hotel, Friedrichstraße 103 | Berlin, Germany
Digital transformation is a permanent state of evolution which is forcing companies to
change their business models and adapt to the new market reality. Moving your
company forward in the wake of the post-pandemic era has now become more
essential than ever.
In a world of AI, automation and new channels, what do your customers really want?
In a digitally transformed economy, customers are empowered to make the rules,
engage on their own terms and challenge organizations with the most complex of
expectations. What does the future of CX look like with this in mind?
Generate value for your business by embedding digital DNA and expediting your company’s
successful transformation with Conferenzia World‘s Global Digital
Transformation & Customer Experience Summit 2023 in Amsterdam. Join us to
adopt innovative technology to keep up with the new “always-connected” customer
and deliver an unmatched customer experience
Key Themes & Topics:
Digital Transformation as a
Catalyst for Customer Experience Excellence
- Driving Customer Loyalty through
Personalization and Engagement
- Customer Experience Challenges
During a Digital Business Transformation
- Improving Customer Retention and
Loyalty Programs with Blockchain
- Agile Customer Experience:
Embracing Adaptability and Customer-Centricity
- Sustainability and branding: An integrated
perspective
- Omni-Channel Strategy:
Orchestrating Seamless Customer Journeys
Who Should Attend:
Presidents,
VP’s, CXO’s, Directors, Heads and Managers of:
• Chief Operations Officer • Global Head/VP/Directors of CX
• Customer Experience executives / officers / heads/ Seniors • Head of
Operations • Business Strategy Manager • Transformation Strategy • Chief
Customer Officer • Customer Relations • Customer Service • Heads of Product
Development and Innovation • Chief Digital Heads • Technology Heads • Chief
Marketing officer / Heads • Business Marketing • Marketing and Digital
Transformation • Chief innovation officer • Head of Business development •
Customer Relation Management • Customer Satisfaction • CXO • Head of Data
Technology Transformation • Digital Product Manager • Director of Innovation •
VP Innovation • Director of User Experience • Chief Customer Experience • Chief
Executive Officer
Event Website
Register Now
Contact:
office@conferenziaworld.com
+420 210 023 200