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10th Annual Customer Contact Week Australia and New Zealand

5-6 March 2025 | The STAR, Gold Coast

In 2025, we are excited to mark ten years of Customer Contact Week in ANZ. This milestone event, focused on ‘empowering human connection through technology’ will honour the progress we've made together in the customer contact industry.

CCW 2025 is more than just a conference – it’s an opportunity to shape the future of customer contact. With a fresh line-up of engaging sessions and insightful discussions, this event will bring together ANZ's top leaders to explore the latest industry trends and use cases.

Join us for a milestone event that not only reflects on ten years of significant achievements but also helps you prepare for the future in this ever-evolving industry. CCW 2025 will provide the insights and connections needed to navigate the next era of customer contact.

Don’t miss the chance to be part of the future of customer contact in ANZ – the journey starts here! Check out the agenda