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JustFab Inc. Utilizes Nanorep for self service

Nanorep

Presented By: Nanorep


 

  • The Problem:
    With the heightening popularity of their brands and services, JustFab call centers experienced a surging growth in call volume.

  • Solution:
    JustFab Inc. chose Nanorep to meet their digital self-service needs.

  • Result:

    Self-Service use increased by: 

    16.57% for Desktop Users
    65.78% increase in Self-Service use for Mobile