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Survey Monkey and Language IO

Language IO

Presented By: Language IO


 

  • The Problem:

    Part of the challenge of going global is online support. For many companies, the first line of defense is the online knowledge base.

     


  • Solution:

     SurveyMonkey contacted Language I/O because Language I/O Help®  integrates directly into Salesforce and it allowed SurveyMonkey to eliminate the manual labor of exporting and importing content.

     


  • Result:

     SurveyMonkey’s decision to use Language I/O Help allowed it to keep its knowledge base team small, thereby controlling labor cost, while simultaneously reducing time-to-market globally and providing higher quality translations.

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