Zoho Corporation
Zoho is the operating system for business—a single platform with all the applications needed to run a business entirely from the cloud. Businesses can acquire and manage customers using Zoho’s marketing, sales and customer support applications like Campaigns, CRM and Desk; empower employees to create, store and distribute content on the cloud with Zoho’s productivity and collaboration applications like Office, Mail and Docs. Businesses can run their own operations on Zoho’s finance and HR applications like Books, People, and Recruit.
More than 30 million users around the world, across hundreds of thousands of companies, rely on Zoho every day to run their businesses—including Zoho itself. Each business can choose to run the entire Zoho suite or just a single application. Zoho applications are available directly through zoho.com, or through an ecosystem of hundreds of worldwide Zoho partners.
Zoho is a division of Zoho Corp., a privately held and consistently profitable company with more than 5,000 employees. Zoho is headquartered in Pleasanton, California, with international headquarters in Chennai, India, and offices in Austin, Texas; London, U.K.; Yokohama, Japan; and Beijing, China. For more information, please visit https://www.zoho.com/.
Products by Zoho Corporation
Zoho Desk
With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Part of Zoho's 30-strong suite of business software, Zoho Desk brings you the power to put customer service at the heart of your company.
Save the world from bad customer service!
Put customer service at the heart of your company.
Zoho Desk is the industry's first context-aware help desk software that helps businesses focus on the customer.
Close tickets. Open happiness.
Zoho Desk gives your team the best tools to help customers while automating frequent tasks that otherwise take up precious time.
Don't improvize. Improve.
With Zoho Desk, identify the right trends and patterns in your team's efforts, make improvements, and inspire better performance.
One company. One team.
Zoho Desk helps bring together employees from across departments, to give customers a truly unified customer service experience.
Convenience is key.
When your customers want to reach out, be available for them over a variety of channels—email, phone, live chat, social media and more.
Self-help is the best help.
Equip customers so they can find answers to questions on their own and help their peers in the true spirit of a community.
Your help desk, truly yours.
Zoho Desk understands the uniqueness of your business, and allows you to customize extensively and integrate it with other apps.
Sync contacts and users.
Add business contacts from Google Contacts to Zoho Desk. Stay connected to every contact by syncing them with Google.
Read more about Zoho Desk