ShyftOff Corp – ShyftOff GigCX BPO

About ShyftOff Corp

ShyftOff helps contact centers hire and retain amazing agents. We connect centers to the millions of highly trained, experienced cx professionals in the gig economy.

Our flexible staffing model helps contact centers fill vacancies quickly while gaining the flexibility to support peak volume, busy season, and the unpredictable.

Each week we attract thousands of agents who are looking for flexibility, competitive pay, and engaging work. Roughly 80% are college-educated and 40% have worked at a manager level or above.

Unlike other outsourcing partners, ShyftOff's pricing model is entirely based on utilization. That means you only pay us when we are actively working for you and your customers.

We're looking forward to speaking with you!

About ShyftOff GigCX BPO

Outsource all or part of your contact center with ShyftOff to get the full benefit of the gig economy in your contact center.

  • Training and Coaching
    • agent coaching
    • elearning
  • Employment testing
    • Employment screening
    • Online employment screening
    • Job emulation programs
  • BPO
    • Inbound
    • Outbound
    • Blended
    • BPO Chat
    • BPO Email
    • BPO Social
    • BPO Onshore
    • BPO Offshore
    • Virtual agent recruitment/staffing
  • Chat
    • SMS/Text
    • Facebook Chat
  • Number of Agents
    • 1 - 50 Agents
    • 51 - 150 Agents
    • 151 - 250 Agents
    • 251 - 500 Agents
    • 501 - 1000 Agents
    • Over 1000 Agents
  • Integration
    • Systems Integration
    • CRM Integration
    • Salesforce Integration
    • Microsoft Integration
    • SugarCRM Integration
    • Front and Back Office Integration
    • Other Consulting Services