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Nairobi - Call Center Transformation Forum

Call Center Transformation Forum
June 21 - 23
Nairobi, Kenya

Call Center Transformation Forum is the only program in East Africa, purely focused on Call Center Transformation this year. A host Call Center industry leaders from across the East African region will converge in this Forum to discuss on bringing about World-Class Call Centers across the East Africa region.

Whether it's empowering customers with improved technology and cost, learning ways to better the recruitment and retention of employees in the organization, understanding new avenues of organizational optimization, project management or combating infrastructure and connectivity issues, Call center Transformation Forum is covering most of the common critical issues that are being faced across the East African region in a robust manner.

Key topics: 

  • Achieving Call Center Excellence in East Africa
  • Getting the right recipe for Success: Technology & HR
  • Flexing your Operational Muscle Technology: The key differentiators for better Customer Experience

Registration Fee 1299.00 USD (only for industry professional)
Registration Fee + Workshop 1899.00 USD (only for industry professional)

Contact Details: Devendra Birajdar Marketing Manager Phone: +97146091570  devendra.birajdar@fleming.events 

Hashtag: #callcenter17

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Fleming. connects great people, useful know-how and valuable opportunities. With 12 years in the business and 300+ events organized annually, Fleming. has grown to offer a portfolio of Conferences, Trainings, Exhibitions, Blended Learning and Online Conferences. Present on five continents Fleming. has partnerships to always stay one step ahead. More than 50,000 satisfied companies participating at our events every year prove that Fleming. is the right partner. For more information, visit www.fleming.events.

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