Home > Live Webcasts

Tech Showcase: Why Why a Callback Strategy Enhances the Customer Experience

Virtual Hold

Presented By: Virtual Hold



March 9th, 1:00pm - 2:00pm Eastern

Presented by Jeremy Starcher, VP, Business Development & Hosted Strategies, Virtual Hold Technology

REGISTER


About the Webcast

Exposing callback services to your entire organization for enhanced customer experiences across any channel immediately is now a real possibility.

During this webcast demo we will share how you can effectively:
• Setup your first callback in a matter of minutes
• Develop a Customer First Callback Strategy
• Manage callback across voice and digital channels
• Customize interactions for digital channels
• Build and host web/mobile callback widgets

VHT’s cloud-based solution makes it possible for you to optimize the customer experience by leveraging callback services directly from the cloud to deliver the same benefits as deploying premise solutions.

 


Register_Now_SQ_Button

 

About the Presenters

Jeremy Starcher, VP, Business Development & Hosted Strategies, Virtual Hold Technology

Jeremy has over 18 years of experience in the contact center space and is well-known for his authority on callback response technologies and cross-channel communications. He focuses on monitoring new customer experience technology trends and impacts to business/call center dynamics.