Clerical processes got you down? Before and After Case Studies with Robotic Automation!
Live Date: October 13, 2016. PLEASE SIGN IN TO LISTEN TO THE RECORDING.
Presented by Moshe Samet, Product Manager, NICE
About the Webcast
Research shows that 50% of companies plan to, or are actively pursuing, an RPA (Robotic Process Automation) pilot. Why? RPA has proven success in improving speed, accuracy and quality of work, not to mention happier, more productive employees. Join us as we share our customers’ ‘before and after’ stories and the amazing results they achieved with automation (spoiler alert – this is far beyond your standard 10-20% handle time reduction).
• See what RPA is – live demo of the system
• The flavors of automation – on the employee desktop as well as on a virtual server
We share where other companies are using automation – amazing case studies!
How to Drive Positive Action from Your Voice of the Customer Program - February 2016
About the Presenters
Moshe Samet, Product Manager, NICE
Moshe is a Product Manager for NICE’s Automation solutions. Moshe has over 15 years of experience in various positions in marketing, product management and R&D and is passionate about transforming business operations through automation. Moshe holds a Bachelor of Science degree in Computer Engineering from the Technion, Israel Institute of Technology and a Master of Business Administration (M.B.A.) from the Tel Aviv University