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Five Core Principles of Customer Care

Impact Learning

Presented By: Impact Learning



Presented By: Impact Learning Systems - a division of Miller Heiman    

Download this eBook and learn five core customer care principles that will result in improved customer satisfaction. 

This eBook highlights:   

• The importance of customer satisfaction in today’s highly competitive marketplace
• Some core principles of customer care that drive strong customer satisfaction scores
• The role training and coaching play in establishing a culture of world-class customer care
 

Impact Learning Systems offers customized programs and courses specific to increasing customer satisfaction for all levels of support—from call center coaches to technical service teams.  

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