Home > White Papers > Featured White Papers

Five Core Principles of Customer Care

Impact Learning

Presented By: Impact Learning

Presented By: Impact Learning Systems - a division of Miller Heiman    

Download this eBook and learn five core customer care principles that will result in improved customer satisfaction. 

This eBook highlights:   

• The importance of customer satisfaction in today’s highly competitive marketplace
• Some core principles of customer care that drive strong customer satisfaction scores
• The role training and coaching play in establishing a culture of world-class customer care

Impact Learning Systems offers customized programs and courses specific to increasing customer satisfaction for all levels of support—from call center coaches to technical service teams.  

Please sign in below to continue