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Omni Channel Contact Centers Masterclass

19-20 September 2018 | Singapore

The 2-day, practical Omnichannel Contact Centers Masterclass has been specially developed to help companies who are planning to implement omnichannel contact center operations to know how they can develop an effective omnichannel strategy, and successfully plan for, manage and execute the operations as well as for companies who already have existing omnichannel operations the knowledge on how to improve their current processes, systems and customer experience to be a contributor to the overall business profitability and efficiency. 

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