Customer Service Summit West
Customer Service Summit West unites an unrivaled list of customer service leaders from the
world’s biggest brands, purpose-built to guide you seamlessly into the future
of customer care success.
customer leaders and 30+ expert speakers - all working in-house at globally
distinguished brands - and hear the latest ground-breaking insight on topics
such as: multichannel care, proactive service, scalability, personalization,
self-service, and much more!
leaders at Mastercard, Airbnb, Delta, Hilton, T-Mobile, Microsoft, Western
Digital, Wells Fargo, Citi, Home Depot, Intuit, Symantec, Comcast, Facebook and
actionable insight into 2018’s biggest challenges and opportunities:
- Effortless Resolution: Boost satisfaction by achieving effortless in-channel resolution
- Personalization at Scale: Befriend your customer with a bespoke experience
- Proactive Support: Solve issues before they become complaints
- AI, Bots and messenger: Navigate the implementation issues and hear real-world examples from brand leaders that'll revolutionise your support
Visit our website or contact Josh Gordon: firstname.lastname@example.org for more