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2017 Tech Tank Multi – Vendor Roundtables



 Presented By: CRMXchange

2017 Tech Tank Multi-Vendor Roundtables:   

Contact center technology is constantly advancing, providing new capabilities to improve the customer experience. But what do you really need to know about the latest solutions? It’s how you can quickly and cost-effectively implement new applications, seamlessly integrate them with your existing systems and most important, use them to resolve issues and improve service levels in your operation.

Tech Tank is a new series of interactive, benefit-driven webcasts on CRMXchange which gives you instant access to multiple applications from the comfort of your office. You’ll have the opportunity to see dynamic demonstrations by leading solution providers, ask questions and provide feedback on which programs offer the most potential for making immediate improvement. 

February 2 

Workforce Management

April 6

Customer Delight: Live Demos of Breakthrough Innovations

June 1

Human Capital Management 

September 19     

Analytics and Quality Assurance  

    November 14      Enhancing Customer Engagement with Omni-Channel Self-Service