FOR IMMEDIATE RELEASE
Webhelp to Open New Site in Sweden
Leading global business process outsourcing and customer experience expert Webhelp, is to create 60 jobs with the opening of a new site in Norrköping.
Webhelp Nordic examined several regions before choosing Norrköping as the location for its new office. The city was chosen primarily because of the development opportunities offered by the proximity of local universities as well as the central location of the city, which ensures Webhelp’s customers have easy transportation links to the business.
Terje Andreassen, CEO of Webhelp Nordic, said: "I'm excited to open a new office for Webhelp Nordic here in Norrköping. Our choice was Norrköping because of its central location, good communication opportunities and proximity to universities and colleges for cooperation on technology development.
“I look forward to welcoming new people to our refurbished office in Norrköping and to the Webhelp family, which already has approximately 1,800 people across the Nordic and Baltic countries.”
Pontus Lindblom, Business Director, Norrköping Municipality, said: "It is with great pride that we welcome Webhelp Nordic to Norrköping.We at the Business Office at Norrköping Municipality have had a contact with Webhelp Nordic for some time now and we are very pleased that this has become a reality. Webhelp Nordic is a new player spreading business and development opportunities in our city and region."
Recruitment has already begun and the office, which is located in centre of the city, will open in June once the renovation of the premises has been completed.
Webhelp Nordic is looking for people who are social, service oriented and who enjoy contact with customers. Other skills are an understanding of customer needs and a drive for new knowledge.
Webhelp is a global business process outsourcer (BPO), specialising in customer experience and payment management in addition to sales and marketing services across voice, social and digital channels.
From more than 25 countries with a 35,000-strong team, our focus is on engineering performance improvements and delivering a real and lasting transformation in our clients’ operating models to generate financial advantage. We partner with some of the world’s most progressive brands including Sky, Shop Direct, Bouygues, Direct Energie, KPN, Vodafone, La Redoute, Michael Kors and Valentino.
Headquartered in Paris, France, the company has grown its revenues by more than 250% in the last 4 years by investing in its people, the environment they work in and developing its analytical and operating capability to deliver a transformational outsourcing proposition that addresses the challenges of an omni-channel world.
Webhelp is owned by its management and KKR, a leading global investment firm, as of March 2016.
More information can be found at www.webhelp.com