Increasingly, global telecom operators are focusing on CEM&CRM as their primary sustainable competitive advantage. Achieving true ownership of great customer experience beyond conventional methods. Moving forward, telcos will need to address how they bond with customers, discovering strategies and best practices for winning and retaining customers. In today’s competitive market, the future of your business depends on retaining your existing customers. This Summit will bring together leading executives from the telecom industries to tackle and overcome current industry issues. This event will look at the critical topics and trends currently impacting telcos in Africa.http://telco.fextons.com
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Fextons was founded in 2010 and now manages over 100 events in up to 12 countries each year. Headquartered in India, we are currently active in Singapore, & the Middle East employing over 200 staff. We design and develop training courses, conference programs and forums intended for precisely targeted audiences.
We help companies around the world optimize their people and processes, steering to outstanding professional development and greater business outcomes. Through a highly positioned production method focused on research calls with end-users and major investors in the industry, our team is able to understand the current business concerns of today’s leading executives.To visit: http://www.fextons.com/