NICE Systems is the global provider of advanced solutions that help organizations extract meaningful insight from interactions. Customer calls and other multimedia interactions (such as emails) contain information that, when analyzed, offers the organization valuable insights, which help improve the decision-making process and drive overall business performance. NICE also provides video security monitoring solutions and video content analytics that enhance national security.
NICE Perform extracts insights from interactions that take place in the contact center and elsewhere. These insights serve far more than the contact center supervisor - they are timely, reliable, invaluable sources of business intelligence for the entire organization. They can improve overall performance by providing early warning of potential business problems, and indicate possible solutions. Every enterprise can benefit from the insights NICE Perform generates from interactions, and use them to drive performance throughout the company.
Contact NICE at:
Phone: 866-999-NICE (6423)
email: info@nice.com
Address:
NICE Systems
301 Route 17 North
Rutherford, NJ 07070
Sample
Request for Proposal for Monitoring System
Sample
Request for Proposal for Recording System
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